Refund & Cancellation Policy

Refund Policy
• In certain exceptional circumstances, our site may refund payments made by credit card. In this case, the funds will be refunded to the card that was used for the deposit.
• The Client has the right to close his/her account at any time he/she wishes to. Our site will approve the account closure if:
a. There are not active investments placed.
b. There are no investigations underway associated with any of the terms of the current Terms of Services.
• If there are no charges applied to the account, our site has to close the account by the Client&demand.
• If the account of the Client has been suspended due to the violation of the current Terms of Services or due to any other abuse detected by the Client, the refund is not provided under any circumstances
• Our site does not have to provide any type of the refund in case the loss was caused due to any reason either foreseen or unforeseen.
• A refund request can be made in cases in which the account had been deposited into, but no orders were executed by the client.
• In this case, the same method of payment used for the deposit will be used for the refund. The refund will be for the full amount, unless other arrangements have been made.
• Processing of refund requests can take 2~3 weeks.
• All other requests will be treated as WITHDRAWALS and will be processed using those methods and procedures.
• If you have any questions about this Policy do not hesitate to contact us by: E-mail:support@wisebancc.com

Cancellation Policy
Our site grants you a limited non-exclusive, non-transferable license to access and use the Site (the “License”). The license is subject to your compliance with the terms of this Agreement. You agree not to resell or make available the Site to any other person, and will not copy any documents contained on the Site for resale or for any other purpose without the prior written consent of our site. To avoid any doubt, you will be liable and bound by any unauthorized use of the Site, in violation of this section. You agree to use all the information received from our site’s information systems for the sole purpose of performing transactions in the only limits of the Site.
You also agree not to use electronic communication feature of a Service on the Site for any illegal, abusive, intrusive, obscene, threatening or hateful purpose, as well as harassment and vilification in the privacy of others. The license granted hereunder shall terminate if our site considers that any information provided by you, including your e-mail is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if our site determines that you’ve committed a crime on our site trading platform (including without limitation the conclusion of a transaction outside the market rates).
If such a violation occurs, you agree to cease accessing the Services. You agree that our site, in its sole discretion and with or without notice, may terminate your access to all or part of the Services, close any open transaction and remove and discard any information or content within a Service.